Brinaloqera
Privacy notice and commitment
Protecting your data and respecting your privacy matters to us
About this privacy policy
We understand your need for transparency and control over your personal information. This policy describes how we collect, use, store, and protect your data when you use our website or engage with our services.
As a business based in South Africa, we comply with the Protection of Personal Information Act (POPIA) and all applicable data privacy regulations. We value your trust and act with integrity in every interaction.
How we collect your information
Information may be gathered directly from you or automatically when you use our website and services. We only collect what is necessary to deliver and improve our offerings.
Information you provide directly
- Contact details you submit via forms
- Business information shared during consultations
- Content or inquiries you send through our channels
- Feedback or testimonials you provide
- Responses to surveys or research
Information collected automatically
- IP address and browser type
- Device identifiers and settings
- Visit frequency and navigation history
- Interaction data such as session length
- Cookie or similar tracking data
How we use your information
We process your data to operate our services, fulfill your requests, communicate updates, improve site security, and comply with legal obligations.
- Delivering requested services or responses
- Customer support and feedback follow-up
- Operational communications relating to projects
- Service improvement and personalisation
- Security monitoring and fraud prevention
- Legal compliance and risk management
- Marketing only with your explicit consent
Your privacy matters: We do not sell your information and restrict internal access to only those who require it to fulfill their work responsibilities. Any data shared with third parties is handled responsibly and always in line with applicable law.
When we share data
Information may be shared with trusted service providers who assist us in hosting, maintaining, or improving our services. We carefully vet all partners to ensure your data remains secure.
Service providers
External vendors helping with website management, communication, analytics, or technical support receive only what’s necessary to provide their services.
Legal obligations
Where required by law, we may disclose details to regulators or authorities in accordance with POPIA and legal processes.
Anonymous statistics
We use de-identified information for analytics and service improvement.
Your data protection rights
You are entitled to access, update, correct, or request deletion of your personal details. You may also object to certain processing and ask us to restrict our use.
- Request access to your information
- Ask to correct inaccuracies
- Request deletion of data
- Obtain a copy of your data
- Object to direct marketing uses
- Request restriction of processing
To exercise any of these rights, please contact us at the details below or via our website's contact page. We will respond in line with South African law.
Protecting your information
We use industry-standard technical and organisational security measures to safeguard your data from loss, misuse, or unauthorised access.
Technical safeguards
- Secure sockets layer (SSL) on site forms
- Regular software and security patching
- Controlled server and system access
- Encrypted data transfers where applicable
Organisational controls
- Staff privacy training
- Data protection commitments with partners
- Internal access controls
- Routine audits and assessments
How long we keep data
Personal details are retained as long as needed for business, legal, or contractual requirements. When not required, we remove or de-identify information securely.
- User account history on our systems
- Tracking changes to preferences
- Records of email or call exchanges
- Transactional history for customers
- Consent confirmation records
We review data retention practices regularly to ensure compliance.
Transferring your data internationally
Sometimes your data may be processed outside South Africa. In these cases, we ensure similar protection standards and contracts with partners.
- Use of adequate protection agreements
- Verified third-country safeguards
- Vendor compliance with privacy laws
- Prioritising South African servers where possible
Cookies and tracking
Cookies help us provide a secure, user-friendly website. We use them for site analytics, functional improvements, and remembering preferences.
Types of cookies we use
- Support site functionality and security
- Monitor usage and performance trends
- Remember preferences and settings
- Enable enhanced user features
You can change your cookie settings in your browser at any time.
Changes to this policy
We may update this notice to stay compliant or improve transparency. Major changes will be communicated via this website or email where possible.
- Website notifications
- Email alerts if provided
- Update banners on site
- Direct communication if material
Continued use means acceptance of policy changes.
How to contact us
For privacy concerns or data requests, reach out to us using the contact details below.
Brinaloqera
The Link, 173 Oxford Road, Rosebank, Johannesburg 2196 South Africa
Phone: +27514577219
Email: content@brinaloqera.com
Policy last updated April 16, 2026
Applies from April 16, 2026